Exchange & Privacy Policy

Exchange Policy

Exchange is applicable on any unworn item returned in a tagged condition, in its original packaging, and with its receipt, claimed within 03 days of delivery.

  • Products must be returned in a new condition, with the pricing label.
  • Sale items are not eligible for exchange.
  • Please note that the product colors may vary slightly due to photographic lighting sources, or your monitor settings.

Thus, products are not eligible for exchange for these particular reasons.

Privacy Policy for Fashion Diva

At www.fashiondiva.com.pk, accessible from https://fashiondiva.com.pk/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.fashiondiva.com.pk and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.fashiondiva.com.pk. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud